Case Study
Livingchy
Livingchy uses Synode’s Interactive 3D Instructions to guide installers, resellers, and customers through product setup with clear, step-by-step visuals. The result is a more intuitive installation experience, improved accuracy, and fewer support requests.
Challenges
Livingchy designs multifunctional Murphy beds that combine space optimization, precise mechanics, and refined aesthetics. Communicating installation requirements and explaining how mechanisms operate proved difficult with traditional manuals.
Complex Mechanical Systems
Soft-opening pistons, folding legs, and convertible layouts are difficult to explain clearly through static diagrams and written instructions.
Limited clarity on motion and assembly sequence
Correct assembly depends on understanding how parts move and the exact order of steps information that 2D documentation often can’t convey reliably.
Installation Errors and Repeated Support Requests
Wall mounting, alignment, and mechanism calibration require precision. Misinterpretation frequently led to mistakes, rework, and additional support.
Different User Profiles, Same Instructions
Installers, resellers, and end customers all relied on the same documentation, despite having different technical backgrounds.
Solution
Livingchy implemented Synode’s Interactive 3D Instructions to transform traditional manuals into clear, step-by-step digital assembly guides.
01
Step-by-step interactive assembly guidance
02
Clear visualization of mechanical behavior
03
Standardized Instructions for All Users
04
Better Understanding during Installation process Using Interactive 3D Instructions
Impact & Results
Metrics
Traditional Instructions
With Synode Interactive 3D
